Privacy Policy

How we collect, use, and protect your information

Last updated: January 2025

1. Introduction

Imagine Kit Homes Pty Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact details (email, phone, address)
  • Building site location and requirements
  • Communication preferences
  • Payment information (processed securely by third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Pages visited and time spent on site
  • Referring website or source
  • Device information

3. How We Use Your Information

We use collected information to:

  • Respond to enquiries and provide quotes
  • Process orders and deliver products
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with trusted third parties who assist in operating our business, including delivery partners, payment processors, and marketing platforms. These parties are bound by confidentiality agreements.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

7. Your Rights

Under Australian Privacy Law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Opt out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner

8. Contact Us

For privacy-related enquiries, please contact our Privacy Officer at enquiries@imaginekithomes.com.au or call 1800 548 723.